Enquiry Basket

Tips for Your Enquiry

The more detail you share, the faster and more accurately we can help. Here are some things to include in your message:

• Event date — so we can confirm whether your preferred timeline is achievable, especially for bespoke orders which typically take 6 to 14 weeks.
• Colour preferences — let us know if you want the piece in the colour shown or if you have a different shade in mind. We can match virtually any colour.
• Sizing and measurements — share your UK size or body measurements (bust, waist, hips) if you have them. See our Size Guide for help.
• Customisation requests — want a longer hemline, different neckline, or added embellishment? Let us know and we will advise on what is possible.
• Budget range — this helps us suggest options that match your expectations. All pricing is discussed privately, never displayed publicly.
• Inspiration photos — if you have seen a design you love elsewhere, share a photo and we can create something similar. You can also use our Dream Dress form to upload images directly.

Why Enquire Rather Than Buy Online?

Every Jabeenz garment is designed at our Manchester studio and handcrafted by our skilled artisans. Because we control the entire process, most pieces can be customised to your exact preferences: colour, size, embroidery detail, and fabric. An enquiry lets us discuss these options with you personally before you commit, ensuring you get exactly the piece you have in mind.

There is no obligation and no payment is taken at the enquiry stage. It is simply a conversation between you and our team about how we can create something beautiful for your occasion.

What Happens After You Submit

1. Instant email confirmation — you will receive an email with a summary of your enquiry and the items you selected.
2. WhatsApp or phone follow-up — within 24 hours, a member of our team will reach out to discuss your enquiry in detail. We will answer questions about pricing, timelines, and customisation options.
3. Consultation or order — depending on your needs, we may invite you for a free showroom consultation in Manchester, or proceed with your order remotely if you are outside the area.
4. Design and production — once you confirm, our tailors begin work on your garment. For bespoke orders, you will have fittings at key stages to ensure a perfect result.

Frequently Asked Questions

Is there a minimum number of items to enquire about?

No. You can enquire about a single piece or as many as you like. The basket simply makes it convenient to save multiple items and send them together.

Are the prices shown on the website final?

Prices on the website are starting prices for the design as shown. Customisation such as heavier embroidery, premium fabrics, or extended lengths may affect the final price. Our team will provide a full quote during the follow-up.

Can I enquire if I live outside Manchester?

Absolutely. Many of our customers are based across the UK and internationally. We handle remote orders regularly, guiding you through measurements and design choices via WhatsApp or video call. We offer free UK delivery on all orders.

Will my basket items be saved if I close my browser?

Yes. Your enquiry basket is stored in your browser's local storage. Your items will remain saved even if you close the tab or shut down your computer. They are cleared only when you submit an enquiry or manually clear the basket.

How long does it take to receive my garment?

Ready-to-wear pieces with minor alterations are typically completed within 2 to 3 weeks. Fully bespoke orders take 6 to 14 weeks depending on the complexity of the design and embroidery. Our team will confirm a timeline specific to your order during the follow-up.