Get in Touch

You can place an order through our website enquiry basket, via WhatsApp, by calling us on 07361 805655, or by visiting our Manchester showroom. For bespoke orders, we recommend starting with a consultation so we can understand your vision and walk you through fabric, design, and sizing options together.

Some items are available to purchase directly online, while bespoke and made-to-order pieces require an enquiry first. The enquiry lets us have a proper conversation about customisation, confirm your measurements, and make sure the outfit is exactly right for you before we begin handcrafting it. It is our way of giving you a personal experience even online.

We accept bank transfers (BACS), card payments (Visa and Mastercard via Stripe), and cash at our Manchester showroom. For bespoke and made-to-order items, we ask for a 50% advance deposit to begin work, with the remaining 50% due before dispatch.

A 50% deposit is required to start your bespoke or made-to-order piece. The remaining balance is due before we dispatch your outfit. Before you pay that final balance, we send you detailed photos and offer a WhatsApp video call so you can see the finished garment up close and confirm you are happy with every detail. You are always in control.

Yes. Once your order is confirmed and the deposit received, we send a full confirmation via WhatsApp and email. This covers your design specifications, measurements, estimated delivery timeline, and payment summary. Everything is documented so you have complete peace of mind.

Amendments can be requested within 24 hours of placing your order. After that window, production will have begun and changes may not be possible. This is why we spend time during the consultation to get every detail just right before work starts.

We keep you updated at every stage through WhatsApp. You will receive progress photos of your garment during production and full tracking details once it has been dispatched. You are never left wondering where your order is.

WhatsApp is our fastest channel. You can message us anytime and we will respond promptly. You can also call us on 07361 805655, send an Instagram DM to @jabeenzbridal, or use the enquiry form on our website. Our showroom is open daily from 11am to 7pm.

Walk-ins are always welcome at our Manchester showroom. That said, we recommend booking an appointment, especially for bridal consultations. When you book ahead, our team can prepare a curated selection and give you dedicated one-to-one attention without any rush.

You can book via WhatsApp, which is our fastest option, by calling 07361 805655, or through the consultation form on our website. Just let us know your preferred date and time, and what occasion you are shopping for. We will take care of the rest.

We are open daily from 11am to 7pm, seven days a week, including weekends and bank holidays. You are always welcome to visit.

Our showroom is at 934 Stockport Road, Levenshulme, Manchester M19 3AB. We have been proudly serving the community from this location since 1975. Free parking is available nearby, and we are easily accessible by bus and Metrolink tram.

You will be welcomed by our designer for a one-to-one consultation where we take the time to understand your occasion, preferences, ideas, and budget. We respect every detail you share and our aim is to meet your vision. We will show you relevant collections, discuss personalised customisation options, select the best materials suited to your requirements, take measurements if needed, and help you find or design the perfect outfit. Bridal appointments typically last 45 to 60 minutes. There is no pressure, just honest guidance from a team with nearly 50 years of experience.

Yes. For customers who cannot visit in person, we offer full consultations via WhatsApp video call. We walk you through our collections, discuss designs, show fabric options, and guide you through measurements. It is the same personal experience as visiting in store, from the comfort of your own home.

Yes, completely free with no obligation at all. Whether you visit us in store or connect via video call, we are here to help you explore your options with zero pressure. We want you to feel confident and informed before making any decisions.

Absolutely. Many of our customers bring family members or friends for support and extra opinions, especially for bridal consultations. You are welcome to bring whoever makes you feel comfortable. We have a welcoming showroom space and our team will make sure everyone feels at home.